These Terms & Conditions set out the rules applicable to your use of the Digi Pratham website and provide the general terms governing information about our digital marketing services.
By accessing, browsing or using the Digi Pratham website, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.
If you do not agree with these Terms & Conditions, please do not use this website. Your continued use of the website after these terms are made available indicates your acceptance of the terms applicable to that use.
These terms apply to visitors, users and other persons who access or interact with the Digi Pratham website.
Access to the website is provided subject to these terms and to any other policies or notices that may apply to particular features or services.
If you engage Digi Pratham for services, the specific terms agreed for that project may apply in addition to these website terms.
These website terms do not by themselves create an agency-client relationship between you and Digi Pratham.
Digi Pratham provides access to this website for legitimate business, informational and communication purposes. Your use of the website must not interfere with its operation or violate any applicable law.
You may use the website for ordinary purposes such as learning about Digi Pratham, reviewing our services, contacting us and considering whether our services are suitable for your requirements.
You must not use the website in a manner that could damage its operation, compromise its security, infringe another person's rights or breach applicable laws and regulations.
Digi Pratham may restrict, suspend or discontinue access to the website, or to particular features, where reasonably necessary for security, maintenance, legal compliance or other legitimate operational reasons.
The services displayed on this website describe areas in which Digi Pratham may provide digital marketing support. The exact services delivered to a client depend on the scope agreed for that engagement.
Depending on the requirements of a particular project, Digi Pratham may provide one or more digital marketing services. A service listed below is not automatically included in every engagement.
Website planning, design and related implementation may be provided where included in the agreed project scope.
SEO activities may include technical, on-page, content, keyword and other optimization work according to the applicable engagement.
Campaign planning, setup, management or optimization may be provided where specifically included in the service agreement.
Paid social campaign planning, management and optimization may be performed according to the agreed requirements.
Other digital marketing activities may be undertaken when they are expressly discussed and agreed between Digi Pratham and the client.
The presence of a service on this website does not constitute an offer or guarantee that the service will be provided in every case. Project deliverables, timelines, responsibilities, fees and other applicable conditions should be confirmed separately before work begins.
Digital marketing is a collaborative process. To carry out an engagement effectively, Digi Pratham may require accurate information, timely approvals, access and other reasonable cooperation from the client.
Information, business details, materials, instructions and other content supplied to Digi Pratham should be accurate and sufficiently complete for the work being undertaken.
Where a project requires access to websites, advertising accounts, analytics platforms, social media accounts or other systems, the client may need to provide appropriate access or permissions.
Where client approval is required, the client should review relevant materials, recommendations or deliverables within a reasonable period so that agreed work can progress without unnecessary delay.
The client is responsible for ensuring that Digi Pratham has the necessary authority to use client-provided materials, access relevant accounts and carry out activities requested as part of the engagement.
Delays, incomplete information, unavailable account access or delayed approvals may affect project timelines and the ability to perform particular activities. Digi Pratham should not be considered responsible for delays caused by information, access or approvals that are outside its reasonable control.
This section explains how original materials, website content, creative assets and other intellectual property associated with Digi Pratham are treated.
Unless expressly agreed otherwise, original website content, written materials, graphics, layouts, brand elements, templates and other materials created by Digi Pratham remain the property of Digi Pratham or their respective rights holders.
Clients remain responsible for the materials, images, trademarks, text, documents and other content they provide for use in connection with a project. Clients should have the necessary rights or permissions to use such materials.
Where ownership or usage rights in specific deliverables are intended to transfer to a client, the applicable quotation, proposal, agreement or other written commercial terms will determine the extent of that transfer.
Content, designs, systems, documents or other proprietary materials belonging to Digi Pratham should not be copied, reproduced, modified, distributed or commercially exploited without the appropriate permission.
If a separate written agreement, proposal, quotation or project-specific arrangement contains different intellectual-property provisions, those provisions will govern the relevant deliverables or materials.
Our services are provided according to the scope, pricing and payment arrangements agreed with the client before or during an engagement.
Service fees will generally be determined by the scope of work, deliverables, timelines and other requirements agreed with the client. Any applicable quotation, proposal or written commercial agreement will form the basis for the agreed pricing.
Depending on the nature of a project, Digi Pratham may require an advance payment or payments linked to agreed project milestones. The applicable payment schedule will be communicated before the relevant work begins.
Where an invoice is issued, the client is expected to make payment within the payment period specified in the applicable invoice, quotation, proposal or other written agreement.
Requests that materially expand or change the agreed scope may involve additional fees or revised timelines. Where reasonably practicable, such changes will be discussed with the client before additional work is undertaken.
If a written quotation, proposal, invoice or separate agreement contains specific payment terms for a project, those terms will apply to that engagement.
Information shared during an engagement may be necessary for delivering services. Digi Pratham aims to handle such information responsibly and only for appropriate business or service-related purposes.
Information that is reasonably understood to be confidential and is shared with Digi Pratham in connection with a project may be treated as confidential, subject to applicable law and the nature of the information.
Client information may be used to communicate, understand requirements, prepare deliverables, provide services, manage an engagement and fulfil related business or legal obligations.
Digital marketing, analytics, advertising, hosting, communication and other services may require the use of third-party platforms. Information shared with such platforms may be subject to their own terms and privacy practices.
Information may be disclosed where required by applicable law, lawful authority, professional obligations, dispute resolution requirements or where disclosure is reasonably necessary to protect legitimate rights or interests.
Digital services involve variables that may be outside the direct control of an agency. This section explains important limitations that apply to the services provided by Digi Pratham.
Digi Pratham may use reasonable professional efforts to improve visibility, traffic, engagement, leads or other agreed objectives. However, specific rankings, traffic levels, leads, sales, conversions, advertising performance or revenue cannot be guaranteed because outcomes depend on numerous external factors.
Search engines, advertising platforms, hosting providers, social networks and other third-party services may change their policies, algorithms, features, pricing, availability or technical requirements. Digi Pratham cannot be responsible for consequences arising directly from such changes.
Where services depend on information, access, materials, claims, credentials, data or content supplied by the client, Digi Pratham will generally rely on that material unless otherwise agreed. The client remains responsible for ensuring that supplied information is accurate, lawful and suitable for the intended use.
To the extent permitted by applicable law, Digi Pratham will not be liable for indirect, incidental, consequential or unforeseeable losses arising from the use of its services. Nothing in these Terms is intended to exclude or restrict liability that cannot lawfully be excluded or restricted.
These limitations are intended to establish reasonable expectations regarding digital services. They do not override any specific written agreement between Digi Pratham and a client where the parties have expressly agreed otherwise.
If you have questions about these Terms & Conditions or need clarification about a specific service, you can contact Digi Pratham using the available contact channels.
Clear communication helps ensure that expectations and responsibilities remain properly understood.
For questions, concerns or clarification regarding these Terms & Conditions, please use the contact information provided on the Digi Pratham website. Please include sufficient details in your message so that your query can be understood and addressed efficiently.
By continuing to use the Digi Pratham website or engaging our services, you acknowledge that you have had an opportunity to review these Terms & Conditions and understand the provisions applicable to your engagement.