YOUR PRIVACY MATTERS
At Digi Pratham, we believe that privacy should be explained clearly rather than hidden behind complicated language. This Privacy Policy describes how information may be collected, used, stored and handled when you visit or interact with our website.
This Privacy Policy explains the general approach followed by Digi Pratham in relation to information that may be provided by visitors, prospective clients, clients and other individuals who interact with our website or communicate with us through available channels.
The purpose of this policy is to give you a straightforward understanding of what information may be collected, why it may be required, how it may be used and the circumstances in which it may be shared with service providers or other parties where necessary for legitimate business or website purposes.
By continuing to use the Digi Pratham website, you acknowledge that you have had an opportunity to read this Privacy Policy. If you do not agree with the way information is described in this policy, you may choose not to provide personal information through the website.
We aim to collect and use information only where there is a reasonable business, operational, communication or website-related purpose for doing so.
WHAT WE MAY RECEIVE
The information we receive generally depends on how you choose to interact with Digi Pratham, use our website or communicate with us.
When you contact us, request information or make an enquiry, you may provide details such as your name, email address, telephone number, company information or other contact details.
Information contained in messages, enquiries, feedback or other communications you send to Digi Pratham may be retained where it is relevant to responding to or managing that communication.
Depending on how the website is configured, certain technical information may be generated automatically, such as browser type, device information, general website activity and related technical data.
If you discuss a service or potential project with us, you may choose to provide information about your business, website, marketing requirements, objectives or other details necessary for the discussion.
In many situations, providing personal information is your choice. However, certain information may be needed to respond to an enquiry, provide a requested service, communicate with you or perform a particular website function.
INFORMATION WITH A PURPOSE
Information may be used for specific operational, communication and website-related purposes. The objective is to use relevant information in a practical and responsible manner.
Information may be used to respond to questions, enquiries, requests, feedback or other communications submitted through the website or other available contact channels.
Where you discuss a service or potential project with Digi Pratham, the information you provide may help us understand your requirements, objectives and the nature of assistance you are seeking.
Technical information may be used where necessary to operate, maintain, secure and improve the website, diagnose technical issues and understand general website performance.
Information may also help us understand how visitors interact with the website and identify opportunities to improve our communication, website experience and service-related processes.
Our approach is to use information in a manner connected with a legitimate website, communication, operational or business purpose, subject to applicable requirements and the circumstances in which the information was provided.
WEBSITE TECHNOLOGIES
Like many modern websites, Digi Pratham may use cookies or similar technologies to help the website function properly, understand general usage and improve the visitor experience.
SMALL DATA.
PRACTICAL PURPOSE.
Cookies are small data files that a website may store on your device. They can help websites remember information, maintain functionality and understand how visitors interact with different pages.
Depending on the technologies active on the website, cookies or similar tools may be used to support essential functionality, improve performance, understand general traffic patterns or remember selected preferences.
Most commonly used web browsers provide settings that allow users to view, restrict or delete cookies. Disabling certain cookies may affect the operation or availability of some website features.
Certain website functions or external services may use their own technologies. Their handling of data is governed by the terms and privacy practices of the respective third-party provider.
As website technologies can change over time, the specific cookies or similar technologies in use may also change. This section should therefore be read alongside any cookie notice or consent controls displayed on the website, where applicable.
WHO MAY RECEIVE INFORMATION
Digi Pratham does not treat personal information as something to be freely distributed. Where information needs to be shared, the circumstances and purpose of that sharing matter.
Information may be shared with trusted service providers or professional support partners where they need relevant information to perform a specific function on our behalf.
Certain technical services, hosting systems, communication platforms, analytics tools or other technology providers may process information as necessary to provide their respective services.
Information may be disclosed where required or permitted by applicable law, legal process, regulatory requirements, court orders or a legitimate request from a competent authority.
Information may also be disclosed where reasonably necessary to protect the website, our rights, users, property or legitimate business interests, including the prevention or investigation of misuse or unlawful activity.
Information is considered in the context in which it was collected and the reason it needs to be shared. We aim to avoid unnecessary disclosure while allowing essential website, business and legal functions to operate.
PROTECTING INFORMATION
Digi Pratham takes reasonable steps designed to protect information against unauthorised access, misuse, alteration, disclosure or loss. The measures applied may vary depending on the nature of the information and the way it is handled.
Where information is handled by Digi Pratham or relevant service providers, access may be limited according to the requirements of the particular function or service.
Depending on the systems involved, reasonable technical and organisational measures may be used to reduce the risk of unauthorised access, loss, misuse or other inappropriate handling.
Where third-party platforms or service providers process information, their own security controls, policies and practices may also apply to the information handled through their systems.
Although reasonable precautions may be taken, internet transmission and electronic storage involve inherent risks. Absolute security cannot therefore be guaranteed.
If you believe that information submitted to Digi Pratham has been accessed, disclosed or handled improperly, please contact us using the communication details provided on the website so that the matter can be reviewed appropriately.
HOW LONG INFORMATION IS KEPT
Digi Pratham aims to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business needs, or where retention is required by applicable law.
Information may be collected when you communicate with Digi Pratham, use relevant website features, submit an enquiry or otherwise interact with our services.
During the relevant period, information may be used to respond to enquiries, provide services, maintain communications, improve operations or fulfil another legitimate purpose described in this Privacy Policy.
Where information is no longer required for its original purpose, retention may be reviewed in light of legitimate business requirements, contractual obligations, dispute resolution or legal requirements.
When information is no longer reasonably required and there is no applicable reason for continued retention, it may be deleted, anonymised or otherwise disposed of using reasonable processes.
IMPORTANT DISTINCTION
Certain information may need to be retained for a reasonable period because of legal, accounting, security, dispute-resolution, backup or other legitimate requirements. Where information remains in backup or archival systems, it may remain subject to applicable safeguards until those systems are routinely overwritten or the information can reasonably be removed.
Our objective is straightforward: retain information for a reason, protect it while it is retained, and avoid keeping it longer than reasonably necessary.
HOW WEBSITE TECHNOLOGIES WORK
Digi Pratham may use cookies and similar technologies to help its website function properly, understand website usage and improve the overall user experience.
Cookies are small data files placed on your device by websites. Depending on how they are configured, they can help remember preferences, support essential functions and provide information about how visitors interact with a website.
COOKIE CATEGORIES
These may support basic website functionality, security, navigation or features that cannot operate properly without them.
Certain technologies may remember settings or preferences so that your future interactions with the website can be more convenient.
Where used, analytics technologies can help us understand general patterns of website usage and identify areas that may benefit from improvement.
YOUR BROWSER, YOUR SETTINGS
Most modern browsers provide settings that allow you to review, block, delete or otherwise manage cookies. Disabling certain cookies may affect the availability or functionality of some website features.
Cookie behaviour may vary depending on the website features being used, the technologies implemented and the settings available in your browser or device.
PROTECTION BY DESIGN
Digi Pratham takes reasonable and appropriate measures to protect information handled through its website, communications and business interactions.
OUR APPROACH
Depending on the circumstances, Digi Pratham may use administrative, technical and organisational safeguards intended to reduce the risk of unauthorised access, misuse, alteration, disclosure or loss of information.
SECURITY IN PRACTICE
Information security is not limited to a single technical measure. It involves how information is accessed, handled, stored and communicated throughout relevant business processes.
Digi Pratham may periodically review its practices and make reasonable changes where necessary to reflect operational, technological or legal requirements.
SECURITY LIMITATION
RETENTION & DELETION
Digi Pratham retains information only for as long as reasonably necessary for the purpose for which it was collected, legitimate business requirements, or applicable legal obligations.
Information may be received when you interact with Digi Pratham or use relevant website features.
Information may be used where necessary to provide services, communicate or manage business interactions.
Information may remain available while there is a reasonable business, contractual or legal reason to retain it.
When information is no longer reasonably required, appropriate steps may be taken to remove or anonymise it.
HOW RETENTION WORKS
Certain information may need to be retained to maintain records, respond to enquiries, manage ongoing relationships or support legitimate business operations.
Some records may be retained for periods required by applicable laws, regulations, accounting requirements or other compliance obligations.
Where appropriate, information may be reviewed to determine whether continued retention remains reasonably necessary.
INFORMATION REQUESTS